We ship all of our merchandise with USPS. Packages will be shipped in Priority mail flat rate boxes. By using this shipping method we can ship your orders quicker, and the price for shipping your items won't change it you order multiple items. We will fit as much merchandise into each box that we ship to keep from having to ship your order in multiple boxes. Please allow 6 — 10 days for your order to arrive. If your order package does not arrive as promised we can replace your order or issue you a refund. For any questions/comments or international shipping please contact us directly at firstname.lastname@example.org. Thanks!
All sales through the Mai Hiro online shop are final. We provide high quality limited run collectible figures and items. Each item is either hand assembled or hand painted which will typically result in slight variations. Although, if you receive your merchandise with substantial damage right out of the box (e.g. broken or missing pieces), we will gladly exchange it for the same non-damaged item.